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These slides will not be provided onsite as handouts, so please bring your own copies or access them on your device if you prefer.

 

Tuesday, March 6

 

1:15 - 2:15 pm

Opening Keynote

 

Unleashing the Power of the Science of Total Experience Management: Essential Insights for Business Leaders
Lou Carbone, Founder and Chief Experience Officer, ExperienceEngineering

 

3:00 - 4:00 pm

Breakout Session - Human Resources/Marketing

 

7 Important Things I Have Learned About Discipline and Discharge
Robert Boisvert, Attorney & Shareholder, Fredrikson & Byron, P.A.

 

Breakout Session - Finance/Revenue Cycle

 

2018 Healthcare Hiring & Compensation Trends
Jennifer Carlson, CPA, Metro Market Manager, Robert Half

 

Breakout Session - Information Systems

 

Ransomware Checklist: Steps Your Practice Can Take to Protect Itself
Charles Killmer, Netgain

 

Wednesday, March 7

8:45 - 9:45 am

General Session

 

Innovate or Perish: The Forces That Will Shape Healthcare Over the Next Decade
James Hereford, President & CEO, Fairview Health Services

 

10:30 - 11:30 am

Breakout Session - Human Resources/Marketing

 

Healthcare Management: Undergraduate Degree Programs & Internships
Handout 2
Handout 3
Moderator - Mark Fisher
Panel - Shelly Gompf, Angie Soderberg, Annie Belde, Susan McClernon, Mark Pottenger, Matt Brandt, Alyssa Nordberg

 

Breakout Session - Finance/Revenue Cycle

 

Fraud in the Revenue Cycle
Kelly Salwei, CPA, CMA, Audit Principal and Andrea Addo, MBA, CPA, CFE, CITP, Audit Principal, Fraud & Forensic Group, Olson Thielen & Co., Ltd.

 

Breakout Session - Information Systems

 

White Hat Attacker
David Anderson, OSCP, Manager, Information Security, CliftonLarsonAllen LLP

1:00 - 2:00 pm

 

Breakout Session - Human Resources/Marketing

 

Emerging Digital Marketing Trends in Healthcare and Keys for Success
Craig Baillie, Partner/Account Director, Brave New Media and Christian Betancourt, Head of Digital, Brave New Media

 

Breakout Session - Finance/Revenue Cycle

 

Clinic Best Practices for Point of Service Collections and Self-Pay Follow up
Tony Yanni, Operations Manager, Alltran Health Services, Inc.

 

Breakout Session - Information Systems

 

Financial Controls for IT Security
Caroline A. Minnick, CPA, CISA, CCSFP, Manager, Health Care, CliftonLarsonAllen LLP

 

2:15 - 3:15 pm

 General Session

 

Conference Recap
The Theater of Public Policy - Improv Group

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