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Midwest MGMA Webinar: Show Me the Money: Revenue & the Front Office/Back Office Relationship
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 Export to Your Calendar 9/22/2020
When: Tuesday, September 22, 2020
12:00 pm – 1:00 pm (CDT)
Where: Online Webinar
United States
Presenter: Trae Christian
Contact: 651-366-6089

Online registration is available until: 9/22/2020
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Show Me the Money: Revenue & the Front Office/Back Office Relationship

Midwest MGMA Webinar

Join us for a FREE member webinar on Tuesday, September 22, 2020!


Register for one webinar seat, set up your workstation in a conference room and allow your staff to view the webinar with you!


Members: FREE

Non-Members: $25


Learning Objectives

  1. Identify and discuss ways that revenue recovery is affected by the actions of both front office and back office personnel
  2. Share best practices surrounding:
    1. Office procedures
    2. Well-designed documents
    3. Roles and responsibilities
  3. Discuss various times at which revenue is recovered
    1. Pre-visit
    2. Point of service
    3. Post visit
    4. Bad debt
  4. Explore the consumers’ role in the care process and how that effects revenue recovery
    1. What does the consumer know?
    2. How do we educate and train the consumer?
    3. How do we treat the consumer?

Meet the Presenter

Trae Christian

Trae Christian

National Director of Sales and Marketing
MCG – Merchants’ Credit Guide Co.
Your Trusted Partner in Revenue Recovery since 1896

For over 30 years as a professional, Trae has understood the need to care for people, communicate well, work strategically and stay current. He loves what he does in his career, but he loves his family more.

Trae has been married to Lynne, his one and only, since November 1991, has two married adult children (Alex and Rebecca-Lynne) and a Yorkie named Roo. He moved to FL from KY in 2018 and has discovered a love for Pickleball and enjoys hanging out at the pool with Lynne while smugly knowing that he can do so in December while listening to classic rock on his Bluetooth speaker.

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